For success in ERP implementation in Kenya, a number of processes have to run in tandem. The success or failure of the processes depends on several key components. But before we get to know the details of success in ERP implementation in Kenya, we need to underscore that the PEOPLE factor is the single most important Critical Success Factor (CSF) in the process.
Recruitment for Success in ERP Implementation in Kenya
The process of recruitment for success in ERP implementation in Kenya needs careful thought. Its the people managing the system that either make it work or fail. They have to be of right qualifications and motivated to learn and manage the user interface for data input,process and reports generation. They must be pro-active to learn the process chain for optimal utilization of the ERP resources.
Training for Success in ERP Implementation in Kenya
This is the single most important element of success in ERP implementation in Kenya. There is a high staff turnover as reported by many organizations i have worked for and with. Many good employees are fished by better paying companies once they master the game. As such,just like birds have learnt to fly without perching, for success in ERP implementation in Kenya, firms must learn and adopt a nomadic style.
Employers must appreciate that staff can leave any time! As such each employee’s role must have a copy cat who can chip in as we look for a “suitable replacement” when the staff resigns as happens each and every day.
Another strategy would involve understanding why they leave at all. Where the firm can improve terms of service,stop being stubborn. Pay well,throw-in some benefits and ensure that the team is intact for the longest time possible. Only then can we imagine of success in ERP implementation in Kenya.
Finally,i present a list of documented CSF for success in ERP implementation in Kenya.